2020 Medical Billing Executive Conference Banner

2020 Medical Billing Executive Conference

Monday, February 24, 2020 - Wednesday, February 26, 2020

08:00 AM - 12:00 PM

Park MGM Las Vegas

3770 South Las Vegas Boulevard, Las Vegas, NV, USA

We are sold out. If you'd like to be placed on the waitlist, please email infombec@gmail.com

2020 Foresight


- Billing company owners, executives and operations managers

- Practice billing executives in medical practices and hospitals

- Offshore vendor executives

- Billing software executives


Online registration is available through 5 pm on Wednesday, February 19, 2020. After that time all registration will be onsite. Onsite registration by check only. 

Seats are limited!


Select your Registration Type, Quantity 1 and Click Buy Now. You will need to print the registration page(s) and mail them in with your check. You are not registered until your payment is received.

Send the form and check to:

Executive Education Plus

Attn: Meeting Registration Department

PO Box 18639

Asheville, NC 28814

Cancellation requests: The last day to request a cancellation must be received in writing by January 24, 2020. Refunds will be issued for requests received less a $600 cancellation fee. No refunds will be issued after January 24, 2020.


Park MGM Las Vegas

3770 S Las Vegas Blvd.

Las Vegas, NV

Reservations can be made by calling 702.730.7003. Or use this link to reserve online: https://book.passkey.com/go/SEEP0220PK

Please indicate you are with the Medical Billing Executive Conference (MBEC) to receive the contracted block rate of $115 Classic or Park King (February 23 - 26) / $165 Classic or Park King (February 21 - 22 limited availability) per night for single or double occupancy. Rooms at the group rate are limited. Upgrades to Park Nomad may be available upon making your reservations.

A $37.00 Daily Resort Fee plus applicable Clark County room tax at the time of stay which is currently Thirteen and Thirty Eight Percent (13.38%) (subject to change) is applied to each hotel room reservation and includes amenities that are sure to enhance the guest experience. For all registered guests, the resort fee includes: Property-wide high speed wireless internet access (public spaces, meeting space and in-room), unlimited local and toll free calls, airline boarding pass printing, notary service, and cardio room access for guests 18+.


Monday, February 24, 2020

7:30 am - 5:30 pm — Registration Open

7:30 - 8 am — Breakfast

8:00 - 9:00 am — Opening Session (Dave Jakielo and Bob Burleigh, CHBME)

9:00 - 9:15 am — Break

9:15 - 10:15 am — Industry Overview (Dave Jakielo and Bob Burleigh, CHBME)

10:15 - 10:30 am — Break

10:30 - 11:30 am — AI, Robotics and Process Automation (Dave Jakielo and Bob Burleigh, CHBME)

11:30 am — 12:30 pm - Compliance - Coding: Challenge and Changes (Holly Louie, RN, CHBME)

12:30 - 1:30 pm — Lunch

1:30 - 2:30 pm — Surprise Billing Regulations: Now What?

2:30 - 2:45 pm — Break

2:45 -3:45 pm — Employee Interviewing and Selection (Dave Jakielo)

3:45 - 4 pm — Break

4 - 5:30 pm — Compliance - Billing Contracts 3.0 (Bob Burleigh, CHBME, and Mark Cunningham, JD)

5:30 - 6:30 pm — Opening Reception

Tuesday, February 25, 2020

7:30 am – 5:30 pm — Registration Open

7:30 - 8 am — Breakfast

8 - 10 am — 20/20 Foresight: The Next 5 Years Will Reshape the Billing Industry (Dave Jakielo and Bob Burleigh, CHBME)

10 - 10:20 am — Break

10:20 - 11:20 am — Superjobs: Generational Change (Dave Jakielo and Bob Burleigh, CHBME)

11:20 am - 12:20 pm — Preventing and Dealing with Litigation (Bob Burleigh, CHBME)

12:20 - 1:20 pm — Lunch

1:20 - 2:20 pm — Controlling Costs and Maximizing Profitability (Dave Jakielo)

2:20 - 2:40 pm — Break

2:40 - 4:40 pm — Compliance - Hot Topics (Holly Louie, RN, CHBME)

4:40 - 5 pm — Break

5 - 6 pm — Innovation and Creativity in Your Workplace (Dave Jakielo)

6 - 7 pm — Reception


Wednesday, February 26, 2019

7:30 am - 12:00 pm — Registration Open

7:30 - 8 am — Breakfast

8 - 9:30 am — KPI/Benchmarking (Bob Burleigh, CHBME)

9:30 - 9:45 am — Break

9:45 - 11:45 am — Compliance - Things Your Client Won't Tell You (Holly Louie, RN, CHBME and Bob Burleigh)



Eligible for RBMA Fellowship CEUs



The conference opens with a review of what’s happening nationally and globally relating to legislation, regulation, information systems, technology innovations, hospitals and their effect on the billing industry.

INDUSTRY OVERVIEW                                                                                         

Explore the latest and most important trends in the medical billing industry that may have a positive or negative effect on your company.  Insights will be shared as to how you can adapt and capitalize on the various trends.  We’ll cover active and emerging trends in hospitals, practices, insurers, regulations, billing companies, technology and much more.


The entire health care industry is in perpetual change: new clinical care innovations; new clinical technologies; evolving provider categories; mega- and mini-mergers and consolidations; evolving billing technologies; new regulations; workforce changes and much more.  We’ll take a close look at what will shape the billing industry by 2025 and how you can be prepared to succeed and prosper.                                                                                                               


By February 2020, will Congress have already passed federal regulations?  If so, how will they apply to your clients?  Whether there are federal regulations or not, there are already 20+ state-level laws and regulations that may interact with and/or supersede federal regulations – and possibly more to come.  We will provide you with the MOST CURRENT information about how to assist your clients with surprise billing compliance, how to operationalize it within your company, how to stay current and how it will affect workflow and costs. 

SUPERJOBS: GENERATIONAL CHANGE                                                                       

The employees and jobs of the 2020’s will be vastly different.  As the baby-boomers age out of the workforce, their much younger replacements have extremely different expectations about how they work, what (de)motivates them, how they can supercharge your operation and how your costs will be lower and higher – at the same time.  Be prepared for a genuine paradigm shift! 

EMPLOYEE INTERVIEWING and SELECTION                                                   

With over 50% of operating expenses devoted to employees, successful interviewing and selection is extremely important.  Making bad choices is extremely expensive and making good choices can propel your success and profitability.  We will share checklists, procedures, approaches and decision points so that you make great choices and reduce your turnover at the same time. 


This ever-popular session covers WHAT to measure, HOW to measure it, WHEN to measure, WHY to measure it and the importance of each.  You’ll get all of the formulae, methods for gathering the data and how to deduce what cannot be obtained.  We will also provide a number of totally new performance indicators and benchmarks specially designed for 21st century billing operations. 

AI, ROBOTICS and PROCESS AUTOMATION                                                     

The next decade will usher in dramatic changes in how we process and manage data, make decisions about patient accounts and A/R, anticipate and manage events (denials, unanswered claims, missing data, etc.) and streamline the daily workflow in your business – and your clients’.  Should you build, buy or rent new technologies, replace your current software or acquire “bolt-on” products, contract specific tasks to technology partners, or wait?  You’ll know what to do when this session is over.

PREVENTING and DEALING with LITIGATION                                                 

The more successful you are as a billing company, the more likely it is that you will become involved in litigation with a client, either as a Plaintiff or as a Defendant.  We will present the best ways to prevent and avoid litigation, how to recognize that it’s coming, how to protect your company and how to manage the process when/if you are the Plaintiff or Defendant, this session will be packed with examples from real cases.

INNOVATION and CREATIVITY IN YOUR WORKPLACE                               

This session will include proven techniques to help you jumpstart Innovation and Creativity in your company that will enable you to stay on the cutting edge in today’s ever-changing environment in the Medical Billing Industry.  Innovation and creativity can be learned and if we don’t get creative in how we deliver our services we may find ourselves struggling to remain in business.


Controlling and managing your operating costs is ten times easier than increasing revenue via higher client collections.  Adding new clients may increase revenue, but your costs will rise, too.  This program will provide a ranked list of “how-to” approaches to reduce your costs, often while increasing productivity at the same time.

MINI COMPLIANCE CONFERENCE:                    6.5 Hours

COMPLIANCE – HOT TOPICS                               Back by popular demand!       2 Hours

This session will focus on what is new, what is coming and current compliance program effectiveness expectations.  Included will be the latest OIG and federal compliance rules and initiatives, new regulatory changes and interpretations, and how to refresh your Compliance Program. We will cover new ways to look at risk assessments and measurable results, as well as new risk areas and specialty-specific issues.  This will be an interactive discussion of things we need to know for your real, living, and meaningful compliance program.  

COMPLIANCE – BILLING CONTRACTS 3.0       Back by popular demand!       1.5 Hours

This session will be based on a 100% fresh, completely updated Billing Agreement from two of the industry’s most experienced experts.  Included will be a long list of optional sections designed to be used in specific situations, such as when you provide enrollment, coding, pre-authorization and other integrated or optional services.  The rationale behind the “why’s and how’s” of each section will be explained.

COMPLIANCE – THINGS YOUR CLIENT WON’T TELL YOU                        2 Hours

Case studies from the trenches.  

What can we learn from the Independent Review Organizations (IRO), DOJ, OIG, and program integrity cases? Were there warning signs?  

Does your contract include the necessary protections and provisions?  

How do you know your clients know and follow all of the rules and regulations?  Are you an integral participant in their compliance efforts?  

Can you trust hospitals to prevent compliance issues?  

Come prepared to participate, offer suggestions, share knowledge, offer expertise.

COMPLIANCE – CODING: CHALLENGES AND CHANGES                             1 Hour

Whether you provide coding as a separate service, or are indirectly involved in coding (whether you know it or not), this session will give you a completely current recap of all of the 2020 coding changes and issues that have emerged, including the new E & M Documentation Guidelines and coding protocols, modifiers and specialty changes for 2020.  This is a must-have program for all billing companies!



Robert B. Burleigh, CHBME

President, Brandywine Healthcare Services



Bob has over forty-three years of healthcare financial management experience. His career has included eight years of hands-on and executive level hospital patient accounting for a 500 bed community hospital and an international chain of for-profit hospitals, eight years with Shared Medical Systems (SMS) [now Cerner] in both the Hospital and Physicians Services Division related to systems sales and delivery, project management, billing service management and consulting, and twenty-eight years as founder and President of Brandywine Healthcare Services.

Bob has conducted hundreds of engagements in medical practices, billing companies and hospitals in forty-eight states, including: practice performance reviews; assessment of billing operations; interim management and turn-around management of billing operations; compliance program development and audits; vendor performance audits, selections, and contract negotiations for billing services and coding services; coding and fee schedule reviews; billing and EDI software systems evaluations, selections, audits and contract negotiations; and litigation support of suits involving hospitals, physicians and billing service bureaus, including expert testimony and damage calculation. 

Clients have included: medical schools; medical practices in virtually every specialty and sub-specialty; municipal, not-for-profit and for-profit hospitals; government agencies; law firms; public accounting firms; health insurance companies; healthcare trade associations and healthcare billing companies. 

In 2003 and early 2004, Mr. Burleigh served as President and CEO of Alpha Thought Global, Inc., (ATG) one of the largest medical billing companies in the U.S. With offices in six states and New Delhi, India, ATG specialized in hospital-based medical practice billing, with clients in over twenty states. In late February 2004, he resumed the consulting practice he founded in 1988, Brandywine Healthcare Service. From 2009 to 2011, Bob served as Program Director for the RAC (Recovery Audit Contractor) Validation Contractor – Provider Resources, Inc., overseeing the initiation and operation of RAC oversight of CMS’ four RAC Contractors, including review and approval/denial of RAC audit proposals, assessment of RAC audit performance, and RAC policy development.

He has testified before Congress and NCVHS regarding patient privacy and the healthcare billing industry, as well as advising HCFA/CMS regarding billing company and physician compliance, the 4010 and 5010 transaction code sets, ICD-10 CM, provider enrollment, certificates of medical necessity (CMN), and physician documentation guidelines. He is a nationally recognized authority on billing services, professional service coding and fees, regulatory compliance, medical practice management, physician contracting, the management of hospital based medical practices, hospital departments and hospital patient accounting. Bob has been advising CMS on policy development and changes for over 15 years.

Bob is a frequent lecturer and author for numerous organizations including the Healthcare Billing and Management Association, Medical Group Management Association, Health Care Compliance Association, Healthcare Financial Management Association, American Health Lawyers Association, American Hospital Association, American Association of Healthcare Administrative Management, American College of Emergency Physicians, Radiology Business Management Association, American Pathology Foundation, American Collectors Association, and many others. Bob's authorship includes contributions to books on hospital and physician reimbursement, CPT-4 coding, contracts and risk management, emergency department management, feasibility studies and billing, for publishers such as the CCH, AHA, Aspen, Mosby's, ACEP, as well as numerous articles published by the Journal of Health Care CompliancePart B NewsPart B Insider (member of the Editorial Board), Medicare Compliance AlertReport on Medicare ComplianceBILLINGHealth Care BillerJournal of Healthcare Financial ManagementThe Journal of Patient AccountingED Management and ED Physician NewsPhysician Payment Update, and many others.

Dave Jakielo, CHBME

President, Seminars and Consulting


Dave Jakielo has over 30 years of hands on management experience. His background includes twelve years in hospital patient finance and, subsequently, over two decades of managing physician practices nationwide. 

Dave an Executive Coach has been speaking, consulting and teaching business methods to managers, clerical staffs, business owners and other professionals throughout North America and in Europe and Asia.

He has extensive experience in sales, marketing, customer service, business start-ups and turnarounds, due diligence process and acquisitions assimilation.

He is co-author of four books: The Sales Coach.. Tips from the Pros Information Technology for the Practicing Physician Real World Customer Service Strategies and Conversations on Success. He is also a regular columnist in the trade journals Billing and BC Advantage. Dave received his CHBME (Certified Healthcare Billing & Management Executive) in 1998. His professional membership includes being a Past President of the Healthcare Billing & Management Association (HBMA). In addition he is past President of the National Speakers Association – Pittsburgh Chapter and also holds membership in the International Brotherhood of Magicians.

Dave is a graduate of University of Pittsburgh and received his Masters in Management from Carnegie Mellon University. He is a certified trainer and has trained at the Buckley School of Public Speaking. Since 1995 he has been President of his own Seminar and Consulting Company.

Guest Speaker: Mark Cunningham, JD

Attorney, Chambliss, Bahner & Stophel, P.C.



Mark Cunningham is a member of the firm's Health Care Section and serves as counsel for leading healthcare participants on a regional and national level, including medical practice management companies, billing companies, physician practices, outpatient diagnostic centers, ambulatory surgical centers, hospital-based providers, dentists, optometrists, home health agencies, assisted care living facilities and hospices.

Mark has worked with clients to navigate a wide variety of healthcare laws and regulations. As an example of Mark’s experience, he has recently worked with clients to address the following areas of concern: practice acquisitions, physician practice restructuring, physician employment agreements, professional service agreements, physician/hospital ventures, medical director agreements, EMR agreements, Stark and Anti-Kickback compliance, healthcare and payor audits, co-management agreements, non-compete and non-solicitation agreements, HIPAA and patient privacy laws, physician recruitment agreements, Medicare enrollment, payor disputes and antitrust law.

In addition, Mark provides services to other businesses in general corporate issues. He has represented both buyers and sellers in various commercial transactions and has specific experience with asset purchase transactions, stock purchase transactions, mergers and joint ventures.

Guest Speaker: Holly Louie, RN, BSN, CHBME

Compliance Officer, Practice Management, Inc. (PMI)



Holly Louie, RN, BSN, CHBME is the Compliance Officer for Practice Management Inc., a multi-specialty billing company in Boise, Idaho.  Holly was the 2016 President of the Healthcare Business Management Association (HBMA) and previously chaired the ICD-10, MIPS and Ethics and Compliance Committees. She has the distinction of being HBMA’s longest serving board director. She is an active member of HBMA’s Government Relations Committee. Holly was core faculty for HBMA’s Compliance Implementation Course since its inception in 1999 through 2017.  She serves on the advisory board for Talk 10. Holly is a national healthcare consultant and testifying expert on matters related to fraud and abuse, risk assessments, billing processes, physician documentation, coding, billing and regulatory compliance.  She has previously held compliance officer positions in local and international billing companies.  Holly provides educational programs to a wide variety of healthcare entities and has published numerous healthcare related articles.

She is a member of the Healthcare Compliance Association.

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